Issues with Live Streams on Prime Video
What to do if you're having problems watching live streams or events on Prime Video.
If you're having issues watching live streams or live events on Prime Video, please ensure that you’re watching on a supported device, and have a sufficient download speed. Prime Video recommends a minimum download speed of 1 Mb/s for SD content and 5 Mb/s for HD content. Prime Video serves the highest quality streaming experience possible based on the bandwidth speed available.
Note: If you're experiencing any issues with the video "juddering" or having excessive
motion blur, we recommend turning the Motion setting on your TV to Off. This setting
might have a different name depending on your TV manufacturer. Some examples of the
Motion setting include Auto Motion Plus, TruMotion, MotionFlow, CineMotion, and Motion
Picture.
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